Virtual Care
Blue CareOnDemand powered by MDLive offers reliable health care by phone or video through the My Health Toolkit® app. Blue CareOnDemand is the smart choice when you have:
- Common health concerns, such as allergies, pinkeye, rash, fever, upper respiratory infection, migraine, sinus problems and more.
- Questions about your symptoms.
- A sick child.
- Concerns about traveling when you feel too sick to drive.
- A need for quick medical advice in the middle of the night, on a weekend or on a holiday
You can explore your virtual care benefits by logging in to My Health Toolkit or by using the My Health Toolkit app.
Blue CareOnDemand offers these health care components — and providers can prescribe medications when needed.
- The MDLIVE clinical network has more than 2,500 providers.
- They average more than 10 years of experience.
- Access Blue CareOnDemand powered by MDLIVE through My Health Toolkit.
Virtual Primary Care
A Convenient Option For Wellness Screenings and Routine Care
As a BlueCross BlueShield of South Carolina member, you have telehealth options that include virtual primary care. Make an appointment with a board-certified primary care doctor at a time that works for you.
Blue CareOnDemand Powered by MDLIVE virtual primary care visits are conducted by phone or video through the My Health Toolkit® app.
How Virtual Primary Care Fits Your Life
With virtual primary care, you can:
- Find a primary care doctor if you don’t already have one or if you need a doctor who moves with you.
- Get care without long waits.
- Get referrals to specialists if needed.
- Get a personalized plan for healthy living.
Annual Wellness Screenings
Your doctor will identify potential health issues and discuss ways to improve your health based on your lifestyle and lab results. In addition, your doctor will:
Review your completed Health Risk Assessment.
Review your wellness panel labs. (You complete your lab visit prior to screening).
Order additional labs if necessary.
Routine Care
You can have ongoing, regular appointments with the same doctor. They can call in prescriptions to your local pharmacy and help you manage your health and chronic conditions, including these:
Asthma
Type 2 diabetes
Obesity**
High blood pressure
**See A Provider 24/7/365
Virtual Urgent Care
If It’s Not an Emergency, Try Virtual Urgent Care
Going to an urgent care center or the emergency room isn’t always the answer if you’re feeling under the weather. It lets BlueCross BlueShield of South Carolina members avoid long waits and high costs to get treatment for many health problems. In your virtual visit, you’ll see a board-certified doctor. He or she can also send a prescription to your pharmacy if you need one.
Virtual Dermatology
From suspicious spots and rashes to cold sores and fungal infections, conditions affecting skin, hair and nails happen from time to time. Board-certified dermatologists with MDLIVE can help with these conditions. With telehealth, there are no long waits or appointments required.
*Prescriptions are available at the physician’s direction when medically appropriate. Get a diagnosis and treatment plan in less than 72 hours; most cases are less than 24 hours. Dermatology services are available for children. Simply describe your condition and upload a few photos to your MDLIVE account. You’ll get a diagnosis and customized treatment plan from your dermatologist, including prescriptions when appropriate, usually in 24 hours or less.
Reasons to choose MDLIVE dermatology:
- No appointments needed. Tell us about your condition and upload a few photos.
- Dermatologists can send prescriptions right to your preferred pharmacy.
- It’s convenient. Waiting to see an in-office dermatologist can take days, weeks or even months. Get a diagnosis, usually in 24 hours or less.
- For 93 percent of patients, MDLIVE dermatologists resolve their issues during the first consultation.
- Conditions treated can include these:
- Acne
- Alopecia (hair loss)
- Cold sores
- Cysts
- Dermatitis, including acne caused by face masks
- Eczema
- Fungal skin infections
- Rosacea
- Suspicious spots and moles
- Warts
Virtual Behavioral Health
Get help with non-emergency mental health issues from a licensed therapist or board-certified psychiatrist.
When you feel overwhelmed, a telehealth approach to mental health care might be a good solution. Your health plan offers help with Blue CareOnDemand Powered by MDLIVE. Get talk therapy and psychiatric assistance from the privacy of home for anxiety, stress, life changes, grief and depression.
Fast and Convenient
Blue CareOnDemand Powered by MDLIVE offers reliable health care by phone or video through the MDLIVE platform. Have your first therapy appointment in a week or less and choose a time that works for you. Convenient appointments are available, including on nights and weekends.
Affordable and Easy
The large MDLIVE network makes it easy to find a therapist or psychiatrist who is the right fit for you. Choose the same one for each appointment or switch at any time. No surprise costs. No hassle.
MDLIVE assists with hundreds of mental health needs, including these:
- Addictions
- Anxiety
- Depression
- Grief and loss
- Life changes
- Obsessive-compulsive disorder
- Panic disorders
- Phobias
- Relationship issues
- Stress management
*Mental health services are available for those ages 10–17 with a parent or legal guardian’s consent. Psychiatrists can prescribe medications when appropriate, but prescriptions are not guaranteed.
Log in to My Health Toolkit to get started. From your desktop, visit www.MyHealthToolkitFL.com to log in. Select Providers & Services, then Telehealth. From the My Health Toolkit app, select Find Care, then Video Visit.