Care Connected
Your Care Connected team is your single point of contact to help you make informed health care decisions. We simplify your health journey with expert guidance and compassionate care that connects you to the services you need.
There for you — one call does it all:
- Get personalized health plan and benefits guidance.
- Reach your dedicated advocate, personal nurse and access other employer-offered benefits.
Taking Care of It for You
We’ve got you covered. We can help you:
- Understand your plan, choose the right care, navigate the system and review bills.
- Find an in-network provider, schedule appointments and connect to available resources.
Tailored To You
Personalized care that helps you:
- Better understand your diagnosis and treatment plan.
- Work through and overcome barriers to improve your health.
- Coordinate communication and care between your providers.
- Access a multidisciplinary team that includes physicians, pharmacists, social workers, maternity and neonatal intensive care nurses, and behavioral health specialists.
Customer Service
Need help managing your health care? Call the number on the back of your insurance card or learn more by logging in to My Health Toolkit®.
Ready To Become A Healthier You?
Whether you’re simply looking to make a few lifestyle changes or want help for more significant needs, we can offer help in two ways:
- Use our My Health PlannerSM app, which offers easy, self-guided programs and videos.
Some topics concern weight loss, quitting smoking, nutrition and depression.
OR - Reach out to our care managers by phone for more support, including personal health coaching.
Call us at 866-781-5094 (TTY: 866-773-9634) Monday – Friday from 8 a.m. – 6 p.m.
How To Access My Health Planner
Visit www.MyHealthPlanner.com to download the app. For quick access to the My Health Planner website, scan the QR code.
Create your account by opening the app and choosing Sign Up.